Client Reviews

"50% Less Time Handling Reservations"

"We saw an increase in business immediately after implementing Resmark. The combination of our new website and Resmark makes us look more professional we spend 50 percent less time handling reservations!"

Donna Hunter, General Manager
Mariah Wilderness Expeditions | California

"50% Less Time Handling Reservations"

DONNA, General Manager
Mariah Wilderness Expeditions | California

"The competitive advantage we needed"

"Resmark Systems has given us the competitive advantage we need for booking tours at all our resorts in the Caribbean through Island Routes."

ROGER, CIO
Sandals & Beaches Resorts, Caribbean

"The competitive advantage we needed"

ROGER, CIO
Sandals & Beaches Resorts | Caribbean

"One of the best decisions we've ever made"

"We had a 68.3% increase in online tour sales in the first year using the Resmark reservation system. Choosing this system has been one of the best decisions we've ever made!"

SUTTON, CEO
Nantahala Outdoor Center

"One of the best decisions we've ever made"

SUTTON, CEO
Nantahala Outdoor Center | North Carolina

"Save over $35,000 per year"

"The ROI using Resmark is significant. For a company that has 10,000 guests per year, Resmark can save you well over $35,000 per year. Resmark is one of the few companies I have worked with that can deliver ROI because they have such strong marketing expertise and functionality."

MICHAEL, President & Founder
Arbor Trek Canopy Adventures | Vermont

"Save over $35,000 per year"

MICHAEL, President & Founder
Arbor Trek Canopy Adventures | Vermont

Case Study:

Nantahala
Outdoor Center

Nantahala Outdoor Center more than doubled their online reservations the first year using Resmark tour booking software. They cut training to less than a third of the time it took with their previous reservation system, saving them time and money. Here's what some of their management team had to say about Resmark's tour operator software...
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Case Study:

Zoar Outdoor

Zoar Outdoor chose Resmark Systems because of their strong experience and understanding of the adventure travel market. They wanted tour operator software that would allow their customers and staff to make reservations in real time from any location with no fear that the requested dates and times were available...
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"Support has been phenomenal"

"Working with Resmark support has been phenomenal! If there is any one thing you should preach to every potential customer it is how great customer service is with Resmark."

ERIK, General Manager
Orange Torpedo Trips, Oregon

"Support has been phenomenal"

ERIK, General Manager
Orange Torpedo Trips | Oregon

"More activities with little or no additional staff"

"With Resmark we have been able to manage our availability much more closely, minimize our trips and expenses and maximize our profit margin!"

BRENT, OWNER
West Coast Aquatic Safaris, Tofino, BC

"More activities with little or no additional staff"

BRENT, OWNER
West Coast Aquatic Safaris, Tofino, BC

"More activities with little or no additional staff"

"We believe that Resmark's tour reservation system has helped expand our business already, and will allow us to offer more activities with little or no additional staff. We can get information to our customers quicker and we look more professional."

GREG, OWNER
Far Flung Outdoor Center | Texas

"More activities with little or no additional staff"

GREG, OWNER
Far Flung Outdoor Center | Texas

"Automatic emails are the best thing ever!"

"The automatic payment collection and customer service emails built into the Resmark reservation system are the best thing ever invented!"

NICOLE, Office Manager
Zoar Outdoor | Massachusetts

"Automatic emails are the best thing ever!""

NICOLE, Office Manager
Zoar Outdoor | Massachusetts

Case Study:

ArborTrek

ArborTrek Canopy Adventures is a new company, but its founder, Michael Smith, is a seasoned professional with more than 17 years of experience in adventure education and challenge course programming. He chose Resmark Systems because it was the only complete system he trusted to run his business and the only one that could promise a significant ROI.
Here's what some of their management team had to say about Resmark's tour operator software...
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Case Study:

Big Creek Expeditions

Before using Resmark Tour Operator Software, Big Creek utilized a mostly paper-based homemade system, even though up to 40 percent of its business was booked online. The system worked fine for a time, but as the business grew, especially online business, the three-ring binder could not keep up.

"At the America Outdoors Association Conference we were determined to look at all the different options for tour operator software said Jon Feldman..."
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"Reduce payroll costs and frustration"

"If you're thinking about Resmark, get it. I have done the research. It can reduce your payroll costs, increase your sales, reduce frustration, and allow you to have some life outside of work."

EASON, OWNER
ZipQuest Canopy Tours | North Carolina

"Reduce payroll costs and frustration"

EASON, OWNER
ZipQuest Canopy Tours | North Carolina

"Resmark sells more online than our top sales staff"

"From generating new business on our website to booking reservations online, Resmark sells more than our top sales staff - and it's a lot less expensive!"

JAMIE, Manager
Moab Adventure Center | Moab

"Resmark sells more online than our top sales staff"

JAMIE, Manager
Moab Adventure Center | Moab

"Tracking and reports much easier"

"We've been able to connect our off-site operations team and multiple booking office locations into a single resource and tour management system which is live and always up to date. Internally our tracking and reports of business levels have become much easier!"

DAVE, OWNER
TAG Whistler | BC

"Tracking and reports much easier"

DAVE, OWNER
TAG Whistler | BC

"Email Marketing will be Simplified and Better"

"We're really excited about the 24/7 availability of our schedule! Also, with all the new data, our email marketing will be simplified and better as pinpoint targeted marketing. We're anticipating that Resmark's tour booking software will pick up that last 15-20% of our reservations."

MARTY, OWNER
Grand Canyon Expeditions | Arizona

"Email Marketing will be Simplified and Better"

MARTY, OWNER
Grand Canyon Expeditions | Arizona

Case Study:

Orange Torpedo Rafting Company

With thriving raft and inflatable kayak adventures, retail store, rentals and a shuttle service, Orange Torpedo needed an adventure travel system that could handle both units and people. They tried other tour operator software, but quickly realized it would not handle their diverse business. Orange Torpedo chose Resmark Systems tour operator software because they understood their business and stuck with them...
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Case Study:

Great Alaska

Before selecting Resmark’s reservation software, Great Alaska was using an old Windows-based system with Access and Outlook. It worked fine when they were smaller, but it was definitely labor intensive because all of the information had to be entered manually. There was no way to send automatic emails so it was much more difficult to stay in touch with customers...
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"Nothing is as Complete as Resmark"

"We did a lot of research on a lot of reservation programs and nothing is as complete as Resmark. Resmark's seamless nature has streamlined things for us. From online reservations to data management and marketing opportunities, the program is very powerful."

RANDY, OWNER
Cascade Raft & Kayak | Idaho

"Nothing is as Complete as Resmark"

RANDY, OWNER
Cascade Raft & Kayak | Idaho

"The Resmark staff have been lifesavers."

"The Resmark staff have been lifesavers! They understand the business because they came from it, and they spent a lot of time educating me."

JON, OWNER
Big Creek Expeditions | Tennessee

"The Resmark staff have been lifesavers."

JON, OWNER
Big Creek Expeditions | Tennessee

"Now selling more with less work!"

"Resmark's automated follow-up system and social media tools have doubled our conversion rates. We're now selling more tours with less work!"

BRIAN, CEO
Western River Expeditions | Utah

"Now selling more with less work!"

BRIAN, CEO
Western River Expeditions | Utah

"Makes our company look great online!"

"Resmark has enabled us to have more control over the social reviews that we receive, which makes our company look great online!"

SHILOH, OWNER
Sunshine Rafting Adventures | California

"Makes our company look great online!"

SHILOH, OWNER
Sunshine Rafting Adventures | California