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Tour Operator Software

Tour Operator Booking Software

Get more tour bookings with less effort. Showcase your tours and activities online like never before and take customer service to a whole new level.

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Tour Operator Software
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Tour Operator Software
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Tour Operator Software
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Never Miss A Booking With Online Reservations

Embed our easy-to-use online booking widget on your website and capture new customers 24/7. You will love making money while you sleep.

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Tour Operator Software

Show exactly what is available down to the second. No more accidental overbookings.

Real-Time Availability

Easily upsell extras such as wetsuits or food options when booking a specific tour.

Tour & Activity Add-Ons

Guests can easily add multiple activities to a shopping cart on your website.

Multi-Activity Bookings

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Tour Operator Software

Show standard adult, child, student, senior, or create your own custom price tiers!

Custom Price Tiers

Collect deposits, full payment, or even verify a credit card for payment at a later date.

Flexible Payments

Sell gift cards on your website and allow them to be redeemed for your tours.

Sell & Redeem Gift Cards

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Tour Operator Software

Lower your abandonment rate with Resmark's optimized checkout process.

Optimized Checkout

Integrate into your existing website or let us build you an amazing new website!

Easy Website Integration

Make tour pickups and transfers easier than ever for your guests and your staff.

Tour Pickups & Transfers

Optimize Your Tour Business with Back-Office Management

Take control of your bookings with real-time data, countless customizations, and so much more. You'll get more done with less effort.

Back Office Management
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Tour Operator Software

Quickly view recent bookings, cancellations,  overdue payments, and upcoming tours.

Real-Time Dashboard

Customizable search inputs and robust booking tools make reservations a breeze.

In-House Bookings

Select the data you want to see, view all guests per tour or see all tours for the whole day.

Custom Tour Manifests

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Tour Operator Software

You set the rules and Resmark will ensure you always have inventory ready to sell.

Auto Inventory Generation

Easily manage all the details and availability of individual tour start times on your mobile.

Edit Inventory On The Go

Limit last-minute bookings on your website and from resellers and require a call.

Booking Restrictions

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Tour Operator Software

Create custom confirmation emails with unique variables for each tour or activity.

Custom Confirmations

Easily re-name and price a tour to personalize it for the group or individual who is booking.

Personalized Bookings

Send custom messages per product or send the same message for all products.

Email Automation By Tour

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Tour Operator Software

Stay organized with tasks and due dates to follow up on bookings, tours, or leads.

Task Management

Add notes for guides, comments on a reservation, or a pre-checkout note for a guest.

Booking Notes

Provide private, direct-booking links for organizers to share with their party.

Group Organizer Links

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Tour Operator Software

Link activity revenue, taxes, or fees to general ledger accounts for consolidated reporting.

Accounting Tools

Define individual payment settings on a per tour basis. Deposit, full payment and more.

Reservation History

Define individual payment settings on a per tour basis. Deposit, full payment and more.

Flexible Payment Options

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Tour Operator Software

Allow guests to check in via iPad kiosk at your save time and provide great service.

Guest Check-In

Manage multiple in-progress bookings (email, chat, phone) simultaneously.

Reservation Multi-Tasking

Access sales, marketing, accounting, and operations reports, all with custom columns.

Reporting

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Tour Operator Software

Control individual user access to over 60 specific actions and reports.

User Access Controls

Apply discounts online and in-house. Create promos for date ranges, day of week, and more.

Discounts & Promotions

Set pricing based on date ranges, day of the week, or even time of day.

Pricing Controls

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Tour Operator Software

Collect any information you need from customers and participants.

Custom Participant Fields

Control availability through shared resources such as vehicles or equipment.

Resource Management

Track e-commerce conversions and transaction details plus every step of the checkout process.

GA4 Analytics

Capture Leads & Turn Them Into Returning Customers

Set up lead forms and automated emails and watch as you book more and have happier customers who return again and again.

Automated emails, Website Design, and lead form
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Tour Operator Software

Get a beautiful, new website that will get and convert more traffic.

Custom Websites

Add a form to your website to capture contact info from those who aren't ready to book.

Lead Form Builder

Resmark will automatically follow up with your new leads and drive thousands in new sales.

Automatic Lead Followup

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Tour Operator Software

Once you get a booking, Resmark will ensure excellent service and communication.

Improved Service

Automatically collect more reviews on TripAdvisor, Facebook, Yelp, or Google.

Review Generation

Resmark will send automatic messages to customers to drive repeat business.

More Return Customers

The Best Digital Waiver Solution, Built-In 

Provide the easiest process for your customers and get all participant information directly in your bookings and reports. Stop relying on 3rd party solutions and get a better experience.

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Tour Operator Software

Automatically send each guest their waiver to sign upon making a booking. No more waiting around for everyone to sign on the day of the activity.

Automated Signature Collection

Simplify the signing process by allowing guests to sign in the most convenient way for them. At home or on location, it doesn’t matter, we have made it easy.

Mobile, Desktop, Kiosk, or QR Code

Make check-in easier! See exactly who has signed and who hasn’t right from the manifest. As more sign, the manifest will be updated in real-time.

Waiver Verification On Manifest

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US-Based Support Team There When You Need Them

★★★★★  5/5 Customer Service Rating on Capterra

tour operator booking software

Increase Your Reach And Sell More Than Ever

Connect to other businesses and allow them to sell your products so that you never have an empty seat again.

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Tour Operator Software

Work seamlessly with resellers such as travel agents, local hotels, and other supplier businesses to fill more seats, with less friction.

Share Real-Time Inventory

Sell your inventory to the public at one rate, while sharing the same inventory with reseller channels around the world at different rates.

Unique Channel Pricing

Automatically generate invoices and statements for commission or net rates. Invoicing can be weekly, bi-monthly or monthly.

Automatic Invoicing

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Tour Operator Software

Create a local network with other supplier and reseller channels, using sophisticated connection tools, and real-time inventory.

Create Local Resellers

If you're reselling another supplier's product, you can fully customize the product name, description, images, pricing and more.

Customize Products

Maximize your sales with the flexibility to choose the net rate or commission you receive or provide on a per-product basis.

Per-Product Pricing

Process Payments Easily and Securely

Accept payments from your website, by phone, or in-person, day or night. Never miss a booking and have peace of mind knowing that all payments are secure. 

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Give guests an easy way to pay at your location with credit card terminals that integrate directly into Resmark.

Swipe, Dip, or Tap

No more waiting to cancel a transaction until after the batch has run. You can immediately void any transaction through Resmark.

Immediate Voids

Win back lost sales from chargebacks with tools that help you dispute chargebacks and maintain revenue and profits.

Chargeback Management

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Available fraud prevention integrates seamlessly into your payments flow and uses AI to block fraudulent charges. Also, financial protection to your customers in the instance of a data breach will be given.

Fraud & Data Breach Protection

An easy-to-follow dashboard displays all the details of every payment, including your Resmark booking information.

Transaction Dashboard

Need to present your tours or activities in a foreign currency? Resmark supports hundreds of currencies.

Hundreds of Currencies

Here's a summary of our most-loved features.

We'd love to show you how they can transform your business!

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24/7 Bookings

Online Booking Widget

Add Ons

Real-Time Availability

Gift Cards Via Gift Up

Pickups & Transfers

Custom Price Tiers

Customizable Payment Options

Multi-Activity Bookings

Real-Time Dashboard

Inventory Management On the Go 

Daily Manifests

Availability Management

Rule-Based Inventory Generation

Booking Window Restrictions

Personalized Confirmation Emails

Per-Booking Product Customization

Customizable Emails per Product

Task Management

Booking Notes

Group Organizer Booking Links 

Accounting Tools

Detailed Reservation History

Flexible Payment Options

Guest Check-In

In-House Bookings

Reporting & Analytics

Outstanding Support

Discounts & Promotions

Seasonal, Hourly & Day-of-Week Pricing

Booking Notification Emails

Resource Management

Customizable Automated Emails

Custom Websites

Lead Form Builder

Review Generation

Seamless Built-In Waiver Solution

Automated Signature Collection

Mobile, Desktop or Kiosk

Waiver Verification on Manifest
Share Real-Time Inventory

Unique Pricing Per Channel

Automatic Invoice Generation

Create Local Resellers

Customize Resale Products

Set net rates or commissions per product
Swipe, Dip or Tap (card present)

Immediately Void Transactions

Manage Chargebacks

Fraud Protection

Transaction Dashboard

Automatically Reconcile Purchases and Refunds

Collect by phone, in-person, or via payment link

Over 1,000 Currencies

Frequently asked questions about Resmark’s Tour Operator Booking Software

  • Can Resmark manage both single-day and multi-day tour bookings?

    Yes. Resmark was built by one of the most successful tour operators in America. This tour operator happens to operate both single-day tours and multi-day tours so the system is configured to accommodate both types of tours.

  • Does Resmark include a new website with my tour operator software subscription?

    A new website is not required as part of your subscription, but is available to each of our clients. As each tour operator is different, we take a unique approach with every client in considering their current needs and opportunities. Unlike other software providers, our websites are custom built for each tour operator and designed to help each be as successful as possible. Additional search and review tools are also available with your website subscription. Learn more about our website design and development process and pricing.

  • What makes Resmark different from other tour booking software?

    While many other solutions focus primary on the booking process, Resmark tour booking software focuses on the entire customer journey. This includes the first visit to your website, an inquiry into your services, automated followup around that inquiry, the tour booking process (online or in-house), personalized touchpoints following a reservation, operational tools and reports to make check-in and the tour itself seamless, review generation and management, and re-engagement to bring your customers back again and again.

  • Can I send custom automatic emails for a specific tour?

    Absolutely! Resmark Tour Operator Booking Software allows you to configure automatic emails to be sent to all tours, a select group of tours, or only to those who booked a specific tour. For example, if you sell a rafting tour, you might want to send an email a few days before departure to help people understand what to expect in terms of logistics and water levels. This would be quite different from an email you might send to another customer who booked a hiking tour.

  • Does Resmark have online Waivers integrated into the tour operator software?

    While some systems integrate with third parties for online waivers, Resmark actually has a built-in digital waiver process. This makes it one of the most seamless online waiver processes available. Your guests will be directed to sign waivers immediately following each booking. All the data collected in the waiver signing process will be instantly synced with each participant record. This can provide a significant amount of additional marketing and demographic information which can help you drive additional bookings.

  • I have different waivers for different tours. Is that possible to set up?

    Yes. Each waiver may be associated with any number of individual tours. You may also have tours or activities that are not associated with any waiver.

  • I operate multiple tour companies. Can I set up multiple businesses in Resmark?

    Yes. Our clients with multiple tour companies love this feature. Resmark allows you to have a single log in to access an unlimited number of business accounts. You can simply toggle between accounts once you have logged in. For one business, you might have a select number of users who can only access that business, while another business might have different users. As an admin user or business owner, you can toggle between all business accounts.

tour operator booking cycle

Resmark Tour Operator Booking Software Features for the Entire Customer Journey

Find out how Resmark's tour booking software and all-in-one marketing system will enhance the entire customer journey, giving you a revenue-generating machine to grow your business.

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Still wondering if Resmark is the right fit for your business?

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online appointment booking software
  • Booking tours or activities with per-person availability and pricing
  • Wanting to offer one or more price tiers for your tours
  • Are looking for online waivers and automatic messaging
  • Need to provide group discounts or other promotions
  • Looking for a robust solution to manage pickups for your tours
  • Want to work with local hotels and travel agents as resellers
  • Trying to sell tours from other tour operators
  • Hoping to have support from a US-based support team

We’re a good fit for tour bookings if you’re…

  • Booking lodging or accommodations together with your tours
  • Trying to manage nightly lodging bookings inside the system as part of a multi-day itinerary (many companies will do this outside of the booking software)
  • Needing integrations with OTAs that check live availability.

We’re probably not a fit for your tour bookings if you’re…

Get ready to transform your business!

Resmark Systems

All-in-One Booking System

Get more bookings with less effort. Beautiful online reservations, easy in-house bookings, automated messages, and comprehensive reporting.

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Resmark Systems

Results-Driven Websites

Say goodbye to your costly, ineffective, hard-to-maintain website. Reach more customers with a stunning,  affordable easy-to-use website.

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Online Waiver Platform

Paperless, contactless, simple. Quickly and easily collect digital signatures on your waivers and more. Retrieve your signed waivers in seconds.

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