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Calling all Zipline & Canopy Tour Operators!

If you're operating a zipline or adventure park or even thinking about starting one, check out the replay of this popular webinar. In about an hour, Mike Smith, expert tour designer and business consultant and Brandon Lake, founder of Resmark Systems, discuss specific strategies to grow your business and do it in the most cost-efficient way possible. You'll also see some specific examples from tour operators throughout North America.

About Resmark Systems

Resmark provides reservation and marketing solutions such as online reservations with social media integration, lead generation with automatic follow-up, customer service tools that enhance the reservation process, and much more. Canopy Tour companies finding success with Resmark include Long Point Eco Tours, Deerfield Valley Canopy Tours, Navitat Canopy Adventures, Island Routes Caribbean Adventure Tours, New York Zipline (Alpine Adventures), Captain Zipline, ZipQuest Waterfall & Treetop Adventures, Berkshire East Canopy Tours, and Beanstalk Journeys.

ZipQuest Waterfall & Treetop Adventure

Founded in 2009
Operates in Massachusetts
Zipline tours over Carver's Falls

"If you're thinking about Resmark, get it. I have done the research. It can reduce your payroll costs, increase your sales, reduce frustration, and allow you to have some life outside of work." Eason Bryan, Owner

Deerfield Valley Canopy Tours

Founded in 2009
Operates in Massachusetts
Zipline tours and ropes courses

"Resmark Systems facilitated our initial growth and sustained that growth as we now expect to double our numbers in our second year!" Bruce Lessels, Owner

Long Point Eco Adventures

Founded in 2009
Operates in Ontario, Canada
Zipline tours, canoe rentals and stargazing tours

"Having Resmark as a system and consultant when we started our business has been invaluable." Dave Pond, Owner

Berkshire East Canopy Tours

Founded in 2010
Operates in Massachusetts
Zipline tours at the Berkshire East Ski Resort

"Resmark simplified our reservation process by eliminating a lot of steps and our staff has caught on very quickly!" Michelle Cutter, Office Manager

Effective ReportingAbout Michael Smith

Michael Smith brings 16 plus years experience in the challenge course industry as a facilitator/guide, builder, manager, trainer, and business consultant. He holds degrees in Wilderness Leadership and Master of Training and Development.  Michael has worked with numerous Fortune 500 companies as a business consultant, facilitated hundred of challenge course programs for schools, teachers, and youth organizations, authored and published climbing guides, worked as a Chief Field Instructor for the Outward Bound School, and managed challenge course programs.  

Through his work as a consultant in the canopy tour field he has helped to design and launch more than a dozen canopy tours in the United States, Canada, and abroad and has provided training, site feasibility and business planning services to more than 40 canopy tour and zip line operations.   Michael is currently the President of AdventureSmith, Inc., a niche consultancy focusing on business consulting, marketing, and staff training for zip lines, canopy tours, and adventure parks.  He is extremely excited about his two newest, a social networking site for zip line and canopy tour enthusiasts, and ArborTrek, a new canopy tour company with locations under development in the Northeast United States. Check out the Q&A with Mike Smith "Resmark Saves Marriages."

Effective Reporting About Brandon Lake

After working in sales and marketing for 2 of the largest corporations in America, Brandon has spent the last 10 years as Director of Marketing and now Vice President of Western River Expeditions, one of the nation's leading adventure travel operators.  During this time, Brandon co-founded Moab Adventure Center in Southern Utah. Together with a talented team of guides and staff, he grew this new venture to a multi-million dollar tour company in just a few years.  Then in 2005, sensing an overwhelming need for technology that could help his own companies and the general industry operate and sell more efficiently,  Brandon founded Resmark Systems. Today, Resmark is used by tour companies throughout North and South America.

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