Because NOC has hundreds of employees, training is always a big issue. With Resmark’s tour booking software they cut training to less than a third of the time it took with their previous system saving them time and money. And the ease of selecting and booking adventures made it possible for all employees to use the system effectively. Here’s what a couple of their management team had to say about Resmark’s tour booking software.
“Training has always been expensive and time consuming for NOC in the past. Because Resmark is so intuitive, employees can be trained on the system is less time, allowing more time to focus on product knowledge and customer service.”
Guest Relations Manager
"The quality of the software and the customer support has been a big plus with Resmark. The support team stuck with us through the entire implementation process. They were like part of the family because they were so interested in our success."
Kevin Sisson, CIO