Satisfaction and Retention Soar with ExactTarget – Compendium Integration

Retrieve guest feedback with Resmark Systems

Western River Expeditions is using Resmark Systems to create an efficient way to retrieve guest feedback and use it in social media and search. Thanks to Resmark’s integration with ExactTarget and Compendium Blogware, this is proving to be very exciting.

In a nutshell, guests return from a trip, Resmark solicits feedback with a triggered email, feedback is posted in a review on a blog, guests share their blog post with friends via facebook and other social sites, and new business is generated.

Check out this client success case from ExactTarget to learn more.

View Exact Target Case Study