Web reservation software will create a database of your customers, both new and old, and what treatment they came in for. This database can be used by an owner to market the spa’s business. You can send a coupon for a new treatment and you can keep them advised of the news of the spa and any special events coming up.
An online booking application is not just for large spas with many services. A small spa can benefit from the various applications such as reservations, database for marketing and others like accounting. The spa can save money on not hiring personnel for these functions.