How to Pick The Right Tour Booking Software

Greg Rosenhan  |  March 2nd, 2020

3 Things To Look For When Shopping For Software

If you have been in the Tours and Activities industry for a while, then you know that not too long ago the best option for tracking your bookings was paper or a spreadsheet. These days the market is becoming saturated with various options for tour booking software. So how do you know which one you should choose? I am going to walk you through the 3 things to consider when choosing the right tour booking software.

New Order

1. Assess the features you need in a tour booking software

Depending on your business you might need many features or you may have a simple business structure that requires an easy way to manage bookings online. For simple businesses finding software that has all the features you need might be a bit easier since most applications provide the same core functionalities. If your business structure is more complex, then you are going to want to do more research to ensure that all or most of the features that you need are available.

It is important to note that each tour booking software is different in the way it approaches each feature. Although the software might have the feature that you need, it might not function in a way that it will work for you.

Another important thing to remember is that just because the software doesn’t have a feature that you need doesn’t mean that it can’t work for you. Often times there are simple workarounds that can be made to accomplish your goal.

While you are assessing the features that you need, it will be helpful to rank them according to how important each feature is for the success of your company.

2. Ease of Use

We have all been there. You find software that you think will work great for your business, but when you start using it, you realize it is very hard to navigate and use. Look for software that has a nice design and an even better organization of their information. This will save you hours of time getting up to speed on how to use this new tour booking software.

3. Customer Support

No matter how hard a tour booking software company tries to make a product that you can use without help, it is inevitable that you will have a question or two on how to do something. Choosing software with a friendly, helpful, and competent support team will be one of the best choices you make.

Conclusion

At RESMARK we have built a stable and reliable tour booking software with features that many businesses will find useful. We continually assess the needs of the industry and prioritize new features accordingly. Being a company whose roots are in the adventure travel industry, we understand how frustrating it can be to find a system that has everything you need. We have worked on making each of our features easy to use. For those features that are a bit more complex, our support team walks you through it so that you can become an intermediate user quickly. Our support team is US-based and takes pride in being friendly and knowledgeable.

Greg Rosenhan

Greg Rosenhan

Greg is the UI/UX & Marketing Specialist for Resmark and WaiverSign. He has a wife and 3 little kids that keep him busy. He enjoys building things out of old wood and anything sports related.
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