Customize your reservations for booking tours and activities. Never miss a sale, save time on every call, and enhance your customer service.
Resmark not only provides comprehensive tour booking software, but also provides a tightly-integrated suite of reservation, marketing automation and distribution features. With digital waivers, lead generation forms, and connections to resellers, you can simplify your workflow, giving you more time to focus on the success of your tour business!
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Customize your reservations for booking tours and activities. Never miss a sale, save time on every call, and enhance your customer service.
Access tour resellers as well as local tour operators and concierge services in your area. Join the network or create your own network and watch your bookings soar!
Create custom lead forms and embed them on your own website or even third-party websites. Finding potential customers has never been easier!
Collect participant information and signed documents while keeping your main booking system totally in sync and updated - all with our unmatched digital waiver integration.
Customize your confirmation emails, rename a departure based on the interest of the guests, or personalize messages to your customers on-the-fly. It's the little things that sometimes mean the most.
Create tasks for yourself and others, complete with urgency settings, due dates and times. Connect the tasks directly to reservations, leads, contacts or general office needs.
The all-new RESMARK has been re-built from the ground up to help your tour business be more successful than ever. With our experience helping some of the biggest and best tour operators in the world over the past 12 years, we've carefully crafted some stunning tools and an incredible team to support them.
In today’s fast-paced world flowing from a website visit, to generating a lead, automatically following up, closing a sale, communicating prior to an event, collecting signatures and guest information, and posting trusted reviews, it is critical that not one step is missed. Trusting this to third-party integrations either creates problems that continually occur when applications are not linked tightly enough, or creates enough setup challenges that businesses are not getting the results they should. This leads to poor customer service and lost sales. Unlike other tour booking software, RESMARK has created 4 powerful distribution, marketing, sales and operations tools directly in a single application. The result? Rather than a quartet trying to play together from a distance, RESMARK has a full symphony under one roof, leading our customers’ guests to a standing ovation every time.
While some tour booking applications feature a marketplace that connects suppliers and resellers, or even their own exclusive marketplace, RESMARK’s TrueConnect takes this to a whole new level. Central to RESMARK’s core architecture, TrueConnect allows tour resellers to create their own network, tailoring their tour mix perfectly to their target customers within their unique region. It's like becoming the Amazon of travel for any given part of the world. You can even customize a tour marketing details and pricing via each distribution channel. The result? More sales of your tours and partner tours.
In-use 24 hours per day, RESMARK must be consistently available and reliable. RESMARK is hosted across multiple servers simultaneously, functioning as both a real-time backup and an automatic fail-safe environment. Should any server ever have an issue, a clone of that server will instantly take over, providing continuous availability to both sales agents and online guests.
Unlike hotels and airlines, in the world of tour bookings, it is uncommon to find two tour companies who manage and sell their tours the same way. RESMARK has a proven track record of serving some of the biggest tour companies in the world with critical needs that vary from tour to tour. Our solutions provide hundreds of elements that can be customized. From dynamic inventory settings, user-defined payment requirements, customized labels and data collection fields, personalized reports, to unlimited lead forms and document templates, RESMARK tour booking software provides the flexibility that allows each customer to run their tour business as they see fit.
With the complexities of running a tour company or other experience-driven business, clients need a support person who not only understands the intricacies of their business, but also understands the industry and is passionate about helping companies be successful. Unlike other tour booking software providers who charge extra for support, RESMARK includes our highest levels of support with every subscription. RESMARK succeeds when our clients are generating sales, therefore it is always in our best interest to help every business get the most out of every feature in the platform. Many RESMARK Success Managers have come from businesses who were using RESMARK which gives them a deep understanding of both the business and the system processes needed for success.
