Dreaming is the first step of the Customer Journey
feature_Dreaming is the first step of the Customer Journey

Lead Nurturing: The Key To Conversion & Sales

Lead nurturing is key to turning “lookers into bookers.” Once a user has given you their contact information, what you do with it will make all the difference. RESMARK’s CruiseControl is designed to handle follow up, lead nurturing, enhance your customer service, and bump up your sales. This way you won't be wasting the potential of the hot leads you are gathering.

Lead nurturing follow-up email

What is lead nurturing?

Much like a seed that’s been newly planted, the more love and care you give it, the more likely it is to thrive and become a fruit bearing plant. The same is true with shoppers, especially in the world of tours and activities. There are a lot of choices out there, and you want your new leads to choose you and your company in the end. Letting RESMARK handle the lead follow ups and nurturing for you, allows you and your staff to have more time to focus on other customer service and operations needs.

  • Follow up with every single lead every single time
  • Customize both the wording and timing of all lead follow-up messages
  • Convert more leads to sales
Stats on the benefits of lead nurturing

Why use lead nurturing?

In a nutshell, if you’re not nurturing your leads, you’re missing out on greater revenues, a lower cost of sales, and faster bookings. The numbers prove how essential lead nurturing is to your success.

Automated Messages Dashboard

RESMARK makes lead nurturing easy

As soon as a lead has been created, RESMARK’s CruiseContol platform goes to work for you. Immediately following an inquiry, RESMARK triggers a “Thank You” email, sending them a link to download digital materials. Follow up messages are then sent according to the schedule you have pre-defined. Perhaps you’d like to see those send a day later, 3 days later, and then 5 days after that. Or perhaps 10 days, 20 days, and then 30 days later if your booking cycle tends to take more time. Create as many follow up messages as you want, at whatever interval you determine. Once your lead becomes an actual customer, the lead follow-up emails automatically stop and a new series of messages can begin.

  • Create a customized follow up campaign designed to your specs
  • Publish those emails using Resmark’s CruiseControl features
  • Watch as RESMARK becomes your most trusted employee, following up with every single lead, and working for you 24 hours a day, 7 days a week.

What’s next after lead nurturing?

Once you’ve got your lead nurturing campaign all set up in RESMARK, you can enjoy the benefits of the incredibly smooth and sophisticated online booking system.

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