We’ve been a tour operator for more than 60 years and released the first version of our tour booking software back in 2007. Since then, hundreds of outfitters and operators have used RESMARK to sell upwards of $2 billion worth of tours and activities. We understand many of your needs because we also live them everyday ourselves. RESMARK has been designed as a booking system that shines where many others fall short.
A reservation system designed to sell everything from single day activities to multi-day tours. Sell date based products, with or without start or end times. Create tours or products based on per-unit availability. Manage availability, and never have an overbooking again. Customize rosters and manifest so guides and staff can manage tours more efficiently and effectively.
Accept deposits, require payment in full at the time of booking, or simply verify a credit card number for payment at a later date. Define individual payment settings on a per tour basis, even when more than one tour is booked on the same reservation. RESMARK’s tour booking software also allows you to create unlimited custom payment types beyond the standard Cash, Check, Credit Card.
Unlike other tour booking systems that require you to use their particular credit card processor or merchant services account, RESMARK gives you the flexibility to use the processing solution that works best for you. Our Transaction Gateway is capable of connecting to more than 300 worldwide processing platforms. If you do need to setup a brand new merchant account, you can create one instantly in RESMARK.
If you tend to have “complicated” reservations, with more than one activity and differing guest counts on each tour, then you need to give RESMARK a try today. Our booking process is flexible enough to allow both in-house users, as well as online customers, to manage exactly who is doing what, and on what date. RESMARK is even smart enough to know who needs to sign what waiver, even if different activities require different documents. There are very few tour booking softwares or reservation systems that can make that claim. Go ahead...ask ‘em.
Save time and provide better customer service by allowing guests to check-in upon arrival at your location. Using a booking confirmation number along with a customer’s last name, guests are able to check themselves in and sign any required documents if necessary. Your guides and staff will see the tour manifest updated in real-time as guests check in.
Whether you work with activity desks, hotel concierges, travel agencies, cruise ships, or travel websites, RESMARK’s TrueConnect platform allows you to manage those relationships on a per-reseller basis, giving you the flexibility to offer customized commissions, individual net rates, and even access to specific tours or activities. RESMARK’s tour booking software automatically creates invoices and statements to help you collect net payments or pay out commissions.
These are just a few of the great features you’ll find in the tour booking system provided by RESMARK. Next, check out some of the specifics of the online booking process to see how you can get more of your bookings online and make your online customer experience amazing.
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